Full program description
Hospitality Manager in Training Program
The Hospitality MIT Program is an eleven (11) module program designed to assist with developing supervisors, lead employees, or recent college graduates into potential future managers in hospitality through precise management training and field experience. This self-paced program offers education, training, and hands-on experience to individuals who have a strong desire to succeed and grow in the hospitality industry. The MIT Program provides management training to better prepare the candidate for additional career opportunities.
Modules:
Recruiting & Orientation
Sales & Marketing
Employee Relations
Front Office
Quality Assurance & Guest Satisfaction
Food & Beverage
Safety & Security
Maintenance
Financial & Administration
Housekeeping
Revenue Management
The School of Hotel and Restaurant Management at Northern Arizona University is recognized among the top hospitality schools in the nation, with over 30 years of leadership in the field.
Course Instructors: Associate Professor of Practice Jeff Theiss, M.Ed., CHIA
Course Duration: The program is six (6) months in duration
Course Modality: Asynchronous online
Course Cost: $449.00
For registered NAU students, faculty, and staff with an @nau.edu email address, please click “Login” at the top right corner of the page and log in using your NAU credentials. Do not create a new Catalog account.
For more information, or to find out more about a payment plan for this summer camp, please contact: continuinged@nau.edu
Accessibility
Professional disability specialists are available at Disability Resources to facilitate a range of academic support services and accommodations for students with disabilities. If you have a documented disability, you can request assistance by contacting Disability Resources at 928-523-8773 (voice), 928-523-8747 (fax), or dr@nau.edu (e-mail).
Refunds
Students may withdraw from a course with a full refund up to one week prior to the course start date. There is a 50% administration fee for withdrawals from one week prior to the course start date until the day the course begins. After the course start date, refunds are no longer available.