Full course description
Soft Skills for Professionals
Success in today’s workplace goes far beyond technical knowledge. The ability to communicate clearly, adapt to change, lead with confidence, and work well with others defines those who rise above the rest. The Soft Skills course helps students and professionals strengthen the personal and interpersonal abilities that drive career advancement and workplace harmony.
Through engaging discussions, practical exercises, and real-world applications, participants explore the key areas that employers value most. Students learn to express ideas with clarity, collaborate effectively in teams, manage time and stress, and resolve conflicts with professionalism and empathy. The course also focuses on emotional intelligence, leadership development, and creative thinking, skills that enhance performance in every environment.
By the end of the course, participants develop communication confidence, adaptability, and a problem-solving mindset that set top performers apart. Whether entering the workforce, advancing a career, or improving team performance, mastering soft skills builds the foundation for long-term success.
Enroll today and discover how to strengthen the most valuable skillset of all, the ability to connect, lead, and inspire.
Course Instructor: John Deflieze, Associate Professor of Practice at School of Hotel and Restaurant Management
Course Modality: Asynchronous online
For more information, contact continuinged@nau.edu
ACCESSIBILITY
Professional disability specialists are available at Disability Resources to facilitate a range of academic support services and accommodations for students with disabilities. If you have a documented disability, you can request assistance by contacting Disability Resources at 928-523-8773 (voice), 928-523-8747 (fax), or dr@nau.edu (e-mail).
Refunds
Students may withdraw from a course with a full refund up to one week prior to the course start date. There is a 50% administration fee for withdrawals from one week prior to the course start date until the day the course begins. After the course start date, refunds are no longer available.